Terms & Conditions

BOOKING & PAYMENT CONDITIONS

  • 10% of the balance is charged from the credit card you provide in your booking form within 24hrs of making the booking. The balance is due within 30 days of arrival and will be deducted automatically from the credit card used on the original booking. Please make sure there is sufficient funds on this credit card within this period. (Please note that there is a 2% surcharge on all credit cards & there are no eftpos facilities available)

  • Bookings are based on two person share.  Extra persons are charged at AUD$100/night (Adult) & AUD$50/night (Child)

  • Your reservation is valid for the number of people you specified during the time of booking.

  • No checkouts/check-ins allowed on the 25th December or Jan 1st

  • Min stay of 5 nights between the 18th Dec & 1st Jan

  • Sunset Beach Brunswick is non smoking throughout all indoor areas.

  • Burning of candles or incense is not permitted anywhere on the property.

  • We are unable to accommodate pets as we are situated next to a nature reserve.

  • Weddings, Schoolies, Gatherings and Parties are not permitted on the property.

  • During festival periods and special events such as The Blues and Roots festival & Splendour in the Grass, we have some special conditions, please email us before you book if you are under 25.

  • We reserve the right to cancel bookings that do not meet our conditions as per our published cancellation terms.

CANCELLATIONS

  • The guest will be charged 10% of the total price if they cancel anytime after their reservation and the total price if they cancel in the 30 days before arrival.

  • Cancellations received 30 (thirty) days or less prior to your arrival will only be refunded for the days we re-book the room.

  • We charge a 10% fee on all refunded cancellations.

  • We offer the option to keep the payment of your cancelled reservation as credit toward a future booking, in which case no cancellation fee will be charged.

  • We reserve the right to cancel any booking and provide a full refund if any unforeseen circumstances arise.

HOUSEHOLD GUIDELINES

  • Please do not rearrange or move the furniture and please do not wear stiletto shoes on timber floors.

  • Burning of candles or incense is not permitted anywhere on the property. Smoking is strictly not permitted in indoor areas.

  • Your towels and linen are for the duration of your stay. For extra towels or linen please contact Tracy.

  • In the eco-friendly spirit of Brunswick Heads we strive to conserve water, energy and avoid unnecessary waste. Please help us conserve energy and turn off your lights & heaters when going out.

  • Please separate your rubbish and place it in the bins located next to the garage. Plastic & glass waste and clean paper goes in the YELLOW bin. All other rubbish in the RED bin.

  • Please be mindful of the privacy of other guests staying on the property and of our neighbours. Keep any noise such as music or television volume to a minimum, especially after 10PM.

  • Any form of party or gathering is not permitted on the property. Our neighbours and the owners take late night noise and disturbances seriously.

If you have any questions regarding our conditions please contact us by email on info@sunsetbeachbrunswick.com